Last updated: August 1, 2026
Xperts Logistics (“Xperts Logistics,” “we,” “us,” or “our”) operates a third-party logistics facility in Miami, Florida, providing warehousing, crossdock, e-commerce fulfillment, and pick, pack and ship services. This Privacy Policy explains what information we collect through our website and in the course of providing our services, how we use it, and the choices available to you.
By using our website or engaging our services, you agree to the practices described in this policy.
Information We Collect
Information you give us
When you request a quote, complete a contact form, or communicate with us by phone or email, we may collect your name, company name, job title, email address, telephone number, and details about your shipping and storage requirements, such as product types, volumes, order counts, and service needs.
Client operational data
When you become a client, we process information necessary to receive, store, handle, and ship your goods. This can include inventory and SKU records, purchase orders, packing lists, customs and freight documentation, carrier account credentials you authorize us to use, and the names and delivery addresses of your customers or consignees.
Information collected automatically
Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type and version, device type, operating system, referring pages, the pages you view, and the dates and times of your visits. We collect this through server logs, cookies, and similar technologies.
How We Use Information
- To respond to quote requests and other inquiries
- To provide, operate, and improve our warehousing and fulfillment services
- To receive, store, pick, pack, label, and ship goods on behalf of our clients
- To arrange transportation and prepare shipping and customs documentation
- To bill for services and maintain accounting records
- To communicate about accounts, service changes, and operational issues
- To maintain the security and integrity of our facility and systems
- To comply with legal, tax, customs, and regulatory obligations
Client Goods and End-Customer Data
In the course of fulfilling orders, we handle personal information belonging to our clients’ customers, such as recipient names and delivery addresses. We process this information solely to perform the fulfillment and shipping services our client has instructed us to perform. We do not sell it, and we do not use it to market our own services to those individuals. Our clients remain responsible for the lawfulness of the data they provide to us and for their own privacy disclosures to their customers.
How We Share Information
We do not sell personal information. We share information only as follows:
- Carriers and transportation providers, including parcel, LTL, and freight carriers, as needed to transport shipments
- Customs brokers and freight forwarders, where import or export documentation is required
- Service providers, such as warehouse management, order management, accounting, IT hosting, and communications vendors who work on our behalf under confidentiality obligations
- Professional advisors, such as attorneys, auditors, and insurers
- Legal and regulatory authorities, where required by law, subpoena, customs regulation, or other legal process, or to protect our rights, property, or safety
- A successor entity, in connection with a merger, acquisition, financing, or sale of assets
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site functioning correctly, remember preferences, and understand how visitors use the site. We may use third-party analytics services, which set their own cookies and receive usage information subject to their own privacy policies. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.
Data Retention
We retain information for as long as needed to provide services, and afterward for the periods required by our contracts, our insurers, and applicable tax, customs, and recordkeeping laws. Shipping and customs records in particular are subject to statutory retention periods. When information is no longer required, we take reasonable steps to delete it or render it unreadable.
Security
We maintain physical, administrative, and technical safeguards designed to protect information in our custody, including controlled facility access, video monitoring, access-restricted systems, and role-based permissions in our warehouse management platform. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may ask us to correct or delete the contact information we hold about you, and you may opt out of marketing communications at any time by using the unsubscribe link in an email or by contacting us directly. Depending on where you live, you may have additional rights regarding access, correction, deletion, or portability of your personal information. To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and we may retain information where the law requires or permits it.
Where we handle personal information on behalf of a client, we will refer requests to that client and act on their instructions.
Children’s Privacy
Our website and services are directed to businesses, not to children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with information, please contact us and we will delete it.
Third-Party Websites
Our site may link to third-party websites, including carrier tracking pages and client storefronts. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle information, contact us at:
Xperts Logistics
11411 NW 107th St, Suite 18
Miami, FL 33178
Phone: 305-851-2102
Email: info@xpertslogistics.com